Effective Date: 01/04/2025
At Lanbooee Design, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect and process the following types of personal data:
Contact Information: When you contact us for a consultation or inquiry, we collect personal details such as your name, email address, phone number, and company name.
Website Data: When you visit our website, we automatically collect certain information about your visit, such as your IP address, browser type, referring URL, and the pages you visit. This is collected through cookies and other tracking technologies.
Project Information: If you engage our services, we may collect information related to your web design project, including project details, design preferences, and any content you provide (e.g., text, images).
2. How We Use Your Information
We use your personal data for the following purposes:
To provide our web design services, including consultations, project management, and communication.
To respond to your inquiries and requests.
To improve the performance and user experience of our website.
To send you marketing materials, newsletters, or updates about our services (only if you have opted-in to receive them).
To comply with legal obligations, enforce our terms and conditions, and protect our rights.
3. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
Contractual necessity: We process your data to fulfill our contract with you for providing web design services.
Consent: Where we require your consent (e.g., for marketing communications), we will ask for your explicit consent to process your data.
Legitimate interests: We may process your data for our legitimate business interests, such as improving our services and website, subject to your rights and freedoms.
4. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you no longer wish to receive communications or services from us, you can request that we delete your data.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential. These third parties may include:
Hosting providers
Payment processors
Marketing and analytics services
We will not share your data with any other third parties unless required by law or with your explicit consent.
6. Data Security
We use reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. While we strive to protect your information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right to access: You can request a copy of the personal data we hold about you.
Right to rectification: You can request that we correct any inaccuracies in your personal data.
Right to erasure: You can request that we delete your personal data in certain circumstances.
Right to restriction of processing: You can request that we limit the processing of your personal data.
Right to data portability: You can request that we provide your data in a structured, commonly used format.
Right to object: You can object to the processing of your data in certain circumstances, such as for direct marketing.
If you would like to exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that your data protection rights have been violated.
8. Cookies
We use cookies on our website to enhance the user experience and analyse website traffic. Cookies are small text files placed on your device that store information about your preferences or activity. You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our website.
9. Links to External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will post any updates on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Lanbooee Design
1st Floor, Tudor Galleries
69 Wyle Cop
Shrewsbury
Shropshire
SY1 1UX
Email: [email protected]